It has come to our attention that some people have had a problem installing the updated version of the CoursePro demo. We have not received any email about this problem. We noticed the problem because individuals posted comments on the Android Market. This is not a good way to report a problem. We can not help you if you do not contact us directly.

The package seems to have been corrupted by the Android Market. Installing the package directly onto my own test device (bypassing the Market) works perfectly. This is why we had not seen the problem until now. We only found the force close problem after installing the demo application from the Market. This is not a problem with the CoursePro application directly. It is a problem with Market’s copy protection system. It is corrupting the database file. We have turned off the copy protection and uploaded a new copy of the application. Please upgrade to the latest version. You will probably have to completely remove the previous version before installing the update, because the Market has corrupted the database. Unfortunately, there is nothing we can do to prevent this. We apologize for the inconvenience. I am contacting Google to notify them of the problem. The new version of the program should work fine. I have installed it many times with no problems.

In the future, we would appreciate receiving an email or some other form of direct communication in the event of any problems with our software. There is nothing we can do if you don’t notify us of the problem. We try to be very accommodating and will spend time with you to figure out what is wrong. Customer service and product quality are two issues we take very seriously.